# Emirates NBD Credit Card Customer Care Number **Published:** 2022-02-02T10:05:00.072Z **Updated:** 2026-07-30T16:27:06.972Z **Author:** Tanvi Pathak **Original Url:** https://www.paisabazaar.ae/credit-cards/articles/emirates-nbd-credit-card-customer-care-number/ Emirates NBD credit card customer care number offers dedicated services for cardholders across the UAE through a centralised contact system. The facility lets you raise service requests, report lost or stolen cards, track disputes, and get account-related details. Support is available 24 hours a day through phone banking and digital channels. ...read more ## Most Popular Credit Card in UAE Salary Range Free for Life ### Cashback Credit Card CashbackAirport Lounge AccessTravel DiscountsDining DiscountsFood Delivery OffersIslamic / Shariah Compliance Minimum Salary:**5,000** Annual Fee:**Free for Life** 5% cashback on two categories below Grocery, Educations, Fuel, International spends, Dining Enjoy complimentary airport lounge access to over 25 lounges worldwide. Cashback ### ULTRACASH Mastercard Touch Card Valet ParkingBalance Transfer Facility0% Installment Plans Minimum Salary:**10,000** Annual Fee:**500** Welcome Offer : Make one retail transaction in the first 30 days of card issuance and receive bonus cashback upon payment of annual fee.AED 500 UAE Nationals and AED 300 Expatriates 10% cashback on Fuel for the first 3 months and 5% thereafter Reward Points ### TouchPoints Visa Infinite Credit Card Airport Lounge AccessMovie DiscountsDining DiscountsGolf BenefitsTravel Insurance CoverageTravel DiscountsFood Delivery OffersBalance Transfer Facility0% Installment PlansSchool Fee Installment PlanInstant Cash Loan Minimum Salary:**25,000** Annual Fee:**1,050** 15,000 Bonus TouchPoints for spends of AED 15,000 VOX Cinemas Buy one get one FREE ## Emirates NBD Credit Card Customer Care and Service Details Emirates NBD operates through a centralised customer support framework. It handles all queries for credit cards in UAE from all sites. Branches provide in-person assistance, while card-specific actions are routed via phone or digital banking platforms. ### **NBD Credit Card Customer Care Numbers Across Branches** While the Emirates NBD credit card customer care number remains the same, you can quickly find the nearest branch. Check out the table below for the major branches across the UAE. | Branch Location | Branch Name | Contact Number | | --- | --- | --- | | Dubai | Al Muraqabat Branch | 600 54 0000 | | Dubai | Al Qusais Branch | 600 54 0000 | | Dubai | Sheikh Zayed Road Branch | 600 54 0000 | | Dubai | Al Karama Branch | 600 54 0000 | | Dubai | Mankhool Branch | 600 54 0000 | | Abu Dhabi | Khalifa Street Branch | 600 54 0000 | | Abu Dhabi | Al Wahda Mall Branch | 600 54 0000 | | Sharjah | Al Majaz Branch | 600 54 0000 | | Sharjah | Sharjah City Centre Branch | 600 54 0000 | | Ajman | Ajman Main Branch | 600 54 0000 | ## Basic Enquiries for Emirates NBD Credit Card Customer Care You can connect with Emirates NBD customer support and access the following services —  1. Billing and Statement Inquiries: Monthly statement clarifications and transaction details are accessible via customer care or online banking. 2. Lost or Stolen Credit Cards: You can immediately block cards through phone banking available 24/7. This can stop any unauthorised use. 3. Transaction Disputes: You can raise disputes about wrong or unauthorised transactions through the established dispute channels. 4. Enquire About Account: If you’re interested in any specific products or services, you can get more details through customer care. ## Official Emirates NBD Credit Card Customer Care Number  Emirates NBD handles all its customer service requests regarding retail banking and cards through the following numbers. 1. UAE's main customer service number: 600 54 0000 2. International customer service number: +971 600 54 0000 3. Business Banking Support * 600 54 0009 (UAE) / +971 600 54 0009  * This department is the official support for businesses, which is different from the retail card support. ## Emirates NBD Credit Card Customer Care Fax & Document Submission You can find the fax number 971-4222-1839, but it’s usually for general administrative purposes only. For blocking cards, reporting fraud, or any other urgent requirements, it’s better to use phone or digital channels. ## NBD Credit Card Customer Care Email & Online Support You can also contact NBD credit card customer service through email for general enquiries and non-urgent communication. 1. General Service Email — customersupport@emiratesnbd.com 2. Online Support Form: You can also access the enquiry form through the official Emirates NBD support page. [](https://www.emiratesnbd.com/en/campaigns/customer-care-enquiries?utm_source=chatgpt.com) ## Online Portals for Emirates NBD Credit Card Customer Care in UAE Emirates NBD also provides multiple official digital platforms for secure card management and customer support. 1. Internet Banking: You can log into your account to  * Submit service requests * View statements * Track disputes * Update contact details  2. ENBD X Mobile App: As an [Emirates NBD credit card](https://www.paisabazaar.ae/credit-cards/emirates-nbd-credit-cards/) user, you can also monitor transactions in real time, block or unblock cards, raise service requests, and track complaint status. Simply download the official mobile application and login. 3. WhatsApp Banking: You can also access select banking services through the official WhatsApp banking channel. 4. Live Chat Support: You can also access chat-based assistance through Emirates NBD’s digital platforms for guided support and issue escalation. ## How to Write to Emirates NBD Credit Card Customer Care?  For formal written communication addressed to the bank’s registered head office, you can use the following details —  Mailing Address Emirates NBD Bank P.O. Box 777, Deira Dubai, UAE For written correspondence, include reference numbers from prior customer care interactions. This can help in accurate case tracking. ## Wrapping Up NBD credit card customer care offers quick and trusted support. Through mobile and phone banking, online platforms, and more, you can easily access help.   Just make sure to use only the authorised sources! ## FAQs ### Q1: What is the Emirates NBD credit card customer care number?  **Ans:** The Emirates NBD credit card customer care number is 600 54 0000. If you’re dialling from outside the UAE, use +971 600 54 0000.  ### Q2: How to block a lost Emirates NBD credit card?  **Ans:** You can instantly report the lost card through phone banking to block it. You can also use online banking and phone banking for the same. ### Q3: Is support through email provided by Emirates NBD for credit cards?  **Ans:** Yes, you can write to customersupport@emiratesnbd.com for any card or banking queries. ### Q4: Can Emirate NBD card issues be fixed using the mobile app?  **Ans:** Yes, you can raise service requests for cards through the ENBD X mobile app.  ### Q5: Are different branch phone numbers provided for credit card support?  **Ans:** ​​​​​​​No. Irrespective of your place of residence, you only need to dial 600 54 0000 — the Emirates NBD credit card toll free number.  Other Banks Credit Card Customer Care Number [ADCB Credit Card Customer Care Number](https://www.paisabazaar.ae/credit-cards/articles/adcb-credit-card-customer-care-number/) [ADIB Credit Card Customer Care Number](https://www.paisabazaar.ae/credit-cards/articles/adib-credit-card-customer-care-number/) [Ajman Bank Credit Card Customer Care Number](https://www.paisabazaar.ae/credit-cards/articles/ajman-credit-card-customer-care-number/) [American Express Credit Card Customer Care Number](https://www.paisabazaar.ae/credit-cards/articles/american-express-credit-card-customer-care-number/) [CBD Credit Card Customer Care Number](https://www.paisabazaar.ae/credit-cards/articles/cbd-credit-card-customer-care-number/) [Citibank Credit Card Customer Care Number](https://www.paisabazaar.ae/credit-cards/articles/citibank-credit-card-customer-care-number/) [Deem Credit Card Customer Care Number](https://www.paisabazaar.ae/credit-cards/articles/deem-credit-card-customer-care-number/) [Dubai First Credit Card Customer Care Number](https://www.paisabazaar.ae/credit-cards/articles/dubai-first-credit-card-customer-care-number/) [Dubai Islamic Bank (DIB) Credit Card Customer Care](https://www.paisabazaar.ae/credit-cards/articles/dubai-islamic-bank-dib-credit-card-customer-care-number/) [Emirates Islamic Credit Card Customer Care](https://www.paisabazaar.ae/credit-cards/articles/emirates-islamic-bank-eib-credit-card-customer-care-number/) [FAB Credit Card Customer Care Number](https://www.paisabazaar.ae/credit-cards/articles/fab-credit-card-customer-care-number/) [Finance House Credit Card Customer Care Number](https://www.paisabazaar.ae/credit-cards/articles/finance-house-credit-card-customer-care-number/) [HSBC Credit Card Customer Care Number](https://www.paisabazaar.ae/credit-cards/articles/hsbc-credit-card-customer-care-number/) [RAKBANK Credit Card Customer Care](https://www.paisabazaar.ae/credit-cards/articles/rakbank-credit-card-customer-care-number/) [Sharjah Islamic Bank Credit Card Customer Care](https://www.paisabazaar.ae/credit-cards/articles/sharjah-islamic-bank-credit-card-customer-care-number/) [Standard Chartered Credit Card Customer Care](https://www.paisabazaar.ae/credit-cards/articles/standard-chartered-bank-credit-card-customer-care-number/) [Standard Chartered Credit Card Customer Care](https://www.paisabazaar.ae/credit-cards/articles/standard-chartered-bank-credit-card-customer-care-number/) ## People Also Looking For [Credit Card in UAE](https://www.paisabazaar.ae/credit-cards/)[Airport Lounge Access Credit Cards](https://www.paisabazaar.ae/credit-cards/articles/5-credit-cards-offering-complimentary-airport-lounge-access/)[Cash Back Credit Cards](https://www.paisabazaar.ae/credit-cards/articles/top-cashback-credit-cards-in-uae/)[Credit Card Application Status](https://www.paisabazaar.ae/credit-cards/articles/how-to-check-credit-card-application-status/)[Emirates NBD Track Application](https://www.paisabazaar.ae/credit-cards/articles/how-to-check-emirates-nbd-credit-card-application-status/)[Free For Life Credit Cards in UAE](https://www.paisabazaar.ae/credit-cards/free-for-life-credit-cards/)[Credit Card Application Instant Approval](https://www.paisabazaar.ae/credit-cards/articles/want-a-credit-card-with-instant-approval-here-are-your-options/) [Beginners Credit Cards in UAE](https://www.paisabazaar.ae/credit-cards/articles/best-credit-cards-for-beginners-in-uae/)[Check ADCB Credit Card Application Status](https://www.paisabazaar.ae/credit-cards/articles/how-to-check-adcb-credit-card-application-status/)[Credit Card with no Annual Fee](https://www.paisabazaar.ae/credit-cards/articles/top-credit-cards-with-no-annual-fee-in-uae/)[Check Eligibility For a Credit Card](https://www.paisabazaar.ae/credit-cards/articles/credit-card-eligibility-in-uae/)[Credit Card without job](https://www.paisabazaar.ae/credit-cards/articles/get-a-credit-card-in-uae-without-a-job/)[UAE Emirates Id Status](https://www.paisabazaar.ae/credit-cards/articles/check-your-emirates-id-status/) ←Previous [Finance House Credit Card Customer Care Number](https://www.paisabazaar.ae/credit-cards/articles/finance-house-credit-card-customer-care-number/) Next→ [Best Black Credit Card](https://www.paisabazaar.ae/credit-cards/articles/best-black-credit-cards/)