# How to Block & Unblock HSBC Credit Cards In UAE

**Published:** 2022-11-11T10:33:09.887Z
**Updated:** 2026-07-30T16:29:26.724Z
**Author:** Tanvi Pathak
**Original Url:** https://www.paisabazaar.ae/credit-cards/articles/how-to-block-and-unblock-hsbc-credit-card/

Misplacing or losing your HSBC card can be stressful. Knowing how to block HSBC credit card is crucial to prevent unauthorised transactions. Here, we’ll walk you through the steps of blocking and unblocking your HSBC CC. We will also cover some pro tips to help you safeguard your card from fraudulent usage. ...read more

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## How to Block HSBC Credit Card? 

You can find multiple ways to block HSBC cards. Depending on the circumstances, such as card misplacement, loss, theft, and so on, you can use your preferred method.

Let’s understand each method in more detail —

### **HSBC UAE App** 

You can temporarily block your HSBC CC with the mobile app. Follow these steps —

*   Log in to the HSBC UAE mobile banking app
*   Go to the ‘accounts’ section and select your credit card
*   Tap manage cards, then choose the specific card 
*   Use the switch for ‘Temporarily block this card’
*   Review the important information and confirm by tapping OK

✍️ Note: When you temporarily block your card, POS, online, wallet, and ATM transactions may be declined. However, refunds, reversals, and payments to your card may still be processed.

### **Via Phone Banking** 

You can also use phone banking to inform the bank about the loss or theft of cards. Here are the relevant contact numbers — 

| Account Type | Within the UAE | Outside the UAE |
| --- | --- | --- |
| HSBC Premier | 800 4320 | +971 4 224 1000 |
| HSBC Advance | 600554722 | +9714 2288007 |
| HSBC Personal Banking | 600 55 HSBC (600 55 4722) | +971 4 228 8007 |

### Visiting the HSBC Branch

To permanently block your card, you need to visit a branch —

*   Visit your nearest HSBC UAE branch
*   Provide the details of your lost or stolen card 
*   The representative will assist you and guide you further to block the card 

✍️ Note: If you suspect unauthorised transactions, block your card through the app first to prevent misuse. Later, you can follow up with phone banking or a branch visit to block the card permanently.

## How to Unblock HSBC Credit Cards? 

You can unblock [HSBC credit card](https://www.paisabazaar.ae/credit-cards/hsbc-credit-cards/) if it’s temporarily blocked through the app. However, if the card is permanently blocked, you will need to request a replacement instead.

### **Via HSBC UAE Mobile App** 

*   Log into the HSBC UAE mobile banking app
*   Go to the ‘Accounts’ section and select your blocked card
*   Tap ‘Manage cards’ and select the card you wish to unblock
*   Use the toggle button next to the ‘Temporarily block this card’ option to unblock
*   Follow the further instructions given on the screen

  

## Tips to Safeguard Your HSBC Credit Card from Fraudulent Activities

Knowing how to block and unblock your HSBC card in the UAE is important. However, it’s even better to ensure the situation never comes to that. Here are some effective tips to keep your card secure —

*   Activate SMS and email notifications for every transaction to monitor card activity in real time.
*   Regularly check your account activity. Immediately use the HSBC mobile app to temporarily block your card if you suspect any suspicious activity.
*   Keep your card number, internet banking password, and other confidential details secure.
*   If your card is misplaced, block it instantly via the app and contact the bank to prevent misuse.
*   Review monthly statements to spot and report any unauthorised transactions promptly.
*   Set a monthly spending limit on your HSBC card. This can minimise potential losses in case of unauthorised transactions.

### Frequently Asked Questions

### Q1: How to block my HSBC credit card? 

**Ans:** You can easily block your HSBC credit card through the bank’s mobile app or phone banking facility. You can also visit your nearest bank branch for the same. 

### Q2: Can I block an HSBC credit card online? 

**Ans:** Yes, you can use the bank’s mobile app to block HSBC CC online. 

### Q3: Can I still make a payment with a blocked HSBC credit card?  

**Ans:** No, you cannot make payments once your card is blocked. However, with a temporary card block, you can still get refunds and reversals. 

### Q4: What should I do if my HSBC credit card is lost?

**Ans:** Immediately contact the bank and block the card. Also, if it’s used for unauthorised transactions, file a complaint at your nearest police station. 

### Q5: Can I get a new HSBC card if it is misplaced? 

**Ans:** Yes, you can request a replacement if your HSBC credit card is lost or stolen. 

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