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How to Deactivate Your Credit Card?

If you are wondering how to deactivate credit card, it is important to understand the correct process before taking action. Many people choose to deactivate cards to avoid annual fees, control spending, or reduce debt. If you often ask yourself, can I deactivate my credit card, the answer is yes, but only after following the right steps. ...read more

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When Should You Consider Deactivating Your Credit Card?

Deciding how to deactivate credit card accounts should be done carefully, as it can affect your credit Score. You should consider closing your card only if it aligns with your financial goals.

  • Annual Fees Are Too High: If the money you pay the bank every year for the card (the annual fee) is a lot, and the card's rewards or features are not helpful to you anymore, you might want to close it.
  • You Have Too Many Cards: Managing multiple cards can be hard. Keeping just one credit card makes it easier to control your spending. 
  • You Want to Stop Spending: If credit cards lead to unnecessary spending, choosing to deactivate your credit card responsibly can help you avoid debt.
  • The Credit Limit Is Extremely Low: If the card has a very small spending limit, and closing it will not change the total amount of credit you can use across all your cards by much, then it's safer to close.

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How Deactivating a Credit Card Impacts Your Credit Score

Before learning how to deactivate credit card, you should understand how it affects your credit score. Your credit score is a figure that indicates to lenders your ability to manage borrowed money well. Here are the two main ways closing a card can affect your score: 


Your Credit Usage Goes Up

Your score cares about your Credit Utilisation Ratio (CUR). This is the amount of your entire available credit limit that you are using.

When you deactivate a card, you lose the limit of that card. This reduces your maximum limit of credit limit.

  • If you have the same level of debt and less available credit, your CUR increases.
  • A credit usage of over 30% is often seen as a bad sign by credit score makers, which can make your score drop.


Your Credit History Gets Shorter

Credit scores like to see a long history of you using credit well

  • If you close your oldest credit card, the overall average age of all your credit accounts gets shorter.
  • Reduced credit history may lead to a reduced score since the lenders would like to see a long history of your payment of bills within the set time.

How to Deactivate Credit Card Safely?

To make sure how to deactivate credit card without problems, follow these steps. Firstly, do not forget to pay all the bills and redeem all rewards. Then, choose one of these official ways to contact your bank:

  1. Call Customer Care: The fastest way to deactivate my credit card.
  2. Send an Official Email: Write an email to the bank's special email address for card closing requests.
  3. Go to a Bank Office: Visit the nearest bank branch office and fill out a paper form to ask them to close the card.

These official channels answer the common question, Can I deactivate my credit card safely and legally.

How to Deactivate My Credit Card via Customer Care

Calling customer care is one of the most common ways to learn how to deactivate credit card:

  • Call the Right Phone Number: Find the official phone number for your credit card company’s customer service.
  • Request to Cancel the Card: When you talk to the person on the phone, clearly say that you want to deactivate your credit card forever.
  • Prove Who You Are: The bank person will ask you questions to make sure that you are the real owner of the card. 
  • Confirm Your Request: This is where the bank may attempt to request that you keep the card open. Be decisive and inform them that you want to close it down.

How to Deactivate Credit Card Through Email Request

Sending an email is a good way because it leaves a paper trail, which means you have proof of your request.

  1. Find Email Address: Visit the bank’s official website and note down their email address.
  2. Write a Clear Email:
  • Subject Line: Write a clear subject line, like Request to Close Credit Card - Card Number XXXX.
  • Adding Details: You should provide your complete name, address, phone number and the complete 16-digit credit card number.
  1. Request Proof: Make sure to ask for the final closure certificate to be sent back to you once the card is officially closed.

Can I Deactivate My Credit Card Using the Bank Website? 

Yes, most major banks let you start the process online. This is usually done in a few ways:

  • Online Banking: Log in to your account. Find the section, which is named 'Cards' or 'Service Requests.' There, you can normally request your card to be closed down permanently.
  • Mobile App: Some banks also have this option inside their official mobile app. Look in the 'Services' or 'Request' menu for your credit card.

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Things to Keep in Mind Before You Deactivate My Credit Card

Before you officially ask the bank to deactivate credit card accounts, use this list to make sure everything is ready:

  • Pay Everything Off: You should repay all that you borrowed from the bank. The card balance must be zero. 
  • Claim Your Rewards: You should redeem all your reward points, cashback or air miles.
  • Get Paperwork Fixed: The most important step is to make sure you receive the final, written letter or certificate from the bank. This proves that the account is closed and that the bank has reported this to the credit score companies.

Can I Deactivate My Credit Card Instantly?

No, permanent closure is not instant. While learning how to deactivate credit card, remember that banks usually take 5–7 working days. However, you can instantly block the card if there is fraud or theft.

Common Mistakes to Avoid When You Deactivate Your Credit Card

Avoid these simple mistakes to make sure the process goes smoothly, and your credit score is safe:

  • Closing Your Oldest Card: Try hard not to close the card you have had for the longest time. Closing your oldest card makes your credit history look shorter, which is bad for your score.
  • Not Paying the Full Balance: You should never make a closure request when the balance is less than zero or a new charge is still being processed. 
  • Closing Too Many Cards: Close not more than one card at a time. Closing many accounts at the same time can significantly harm your credit score.

FAQs

Q1: How to deactivate a credit card?

Ans: To understand how to deactivate credit card, first clear all dues, redeem rewards, and then contact the bank via customer care, email, or branch visit.

Q2: How long does the bank take to close the card?

Ans: Once requested, banks usually take up to 7 working days to deactivate my credit card.

Q3: What is the most important document I need?

Ans: The most important document is the credit card closure certificate or a final email confirmation from the bank. 

Q4: Can I reopen a closed credit card?

Ans: No. After closing the credit card permanently, there is no way to open the same account. You need to apply for a new card.

Atul Yadav

Atul Yadav

Content Writer

Atul has had a flair for writing ever since he started writing essays in school, which inspired him to subsequently opt for a career in writing. He loves to write about places he's been to (the list is endless) and financial products that can help people make a real change in planning their finances better.

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