You can easily block ADIB credit cards in case of theft, loss, damage, replacement, or unauthorised use. While Abu Dhabi Islamic Bank (ADIB) cards are quite secure, it’s still important to know how to safeguard your card in unfortunate circumstances. That’s not all, though. Once you’re confident ...read more

You can easily block ADIB cards through your mobile app. So even if you’re travelling or out somewhere, you can minimise your losses in case of any suspicious or fraudulent activity.
Here are the steps —
For some reason, if you cannot access the app, you can use the ADIB hotline to get your card blocked. However, the mobile app route is the easiest one to block cards.
To immediately block your ADIB card, you can dial +971 26100116. You can also connect with your nearest branch. Find below the respective customer care numbers —
| ADIB Branch Name | Customer Care Number |
|---|---|
| Najda Branch | 600543216 |
| Al Wahda Mall Branch-Abu Dhabi | 02-6934172 |
| Abu Dhabi Police GHQ Branch | 02-6520816 |
| Sheikh Zayed Main Branch | 02-6925522 |
| Sheikh Khalifa Energy Complex Branch | 02-501 0771 |
| Al Bateen Branch | 02-5100666 |
| Marina Mall Branch | 02-6520970 |
| Nation Towers Branch | 02-6520961 |
| Baniyas Branch | 02-6934188 |
| Mussafah Branch | 02-6934188 |
| Dalma Mall Branch | 02-5010778 |
| Khalifa A City Branch | 02-5100661 |
| Bawabat Al Sharq Mall Branch | 02-6520986 |
| Shahama Branch | 02-6935608 |
| Yas Mall Branch | 02-6100228 |
| Madinat Zayed Branch | 02-8841715 |
| Al Silaa Branch | 02-8945250 |
| Al Marfaa Branch | 02-8945223 |
| Dalma Island Branch | 02-8945220 |
| Liwa Branch | 02-8945326 |
| Gayathi Branch | 02-8945302 |

To unblock ADIB credit cards, you can either use net banking or the mobile banking app. Through both processes, you will need to go through a verification process.
The process is fairly straightforward —
If you’re unable to unblock ADIB credit cards through net banking or mobile banking, you can also use the ADIB customer care numbers above.
Before you block your ADIB card, follow these precautions to ensure your finances stay protected —
While it’s good to know how to block and unblock credit cards, you should also know how to keep your card secure and avoid such scenarios in the first place.
Here’s what you need to do —

Ans: Mobile banking is the easiest way to block ADIB credit cards. You can also call the ADIB customer care contact at +971 26100116 to block your card.
Ans: For blocking ADIB cards through the mobile app, it doesn’t matter whether you’re in the UAE or outside. Whichever country you’re in, you can easily block your card.
Ans: It depends on your requirements. You can temporarily block ADIB credit cards if you plan to reactivate them after some time. If the card is stolen or lost, you can permanently block it. This, however, is a separate process as you effectively close the card.