How to Block & Unblock ADIB Credit Cards In UAE

You can easily block ADIB credit cards in case of theft, loss, damage, replacement, or unauthorised use. While Abu Dhabi Islamic Bank (ADIB) cards are quite secure, it’s still important to know how to safeguard your card in unfortunate circumstances. That’s not all, though. Once you’re confident that the card is secure, you can also unblock ADIB credit cards later and start using your card just like before. ...read more

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How to Block ADIB Credit Cards Online?

You can easily block ADIB cards through your mobile app. So even if you’re travelling or out somewhere, you can minimise your losses in case of any suspicious or fraudulent activity. 

Here are the steps — 

  • Open the ADIB Mobile Banking App
  • Move to the ‘Cards’ section
  • Choose the card to block
  • Tap on ‘Manage Card’
  • From the given options, select ‘Block Card’

For some reason, if you cannot access the app, you can use the ADIB hotline to get your card blocked. However, the mobile app route is the easiest one to block cards.

ADIB Credit Card Customer Care for Blocking in the UAE

To immediately block your ADIB card, you can dial +971 26100116. You can also connect with your nearest branch. Find below the respective customer care numbers —

ADIB Branch Name Customer Care Number
Najda Branch 600543216
Al Wahda Mall Branch-Abu Dhabi 02-6934172
Abu Dhabi Police GHQ Branch 02-6520816
Sheikh Zayed Main Branch 02-6925522
Sheikh Khalifa Energy Complex Branch 02-501 0771
Al Bateen Branch 02-5100666
Marina Mall Branch 02-6520970
Nation Towers Branch 02-6520961
Baniyas Branch 02-6934188
Mussafah Branch 02-6934188
Dalma Mall Branch 02-5010778
Khalifa A City Branch 02-5100661
Bawabat Al Sharq Mall Branch 02-6520986
Shahama Branch 02-6935608
Yas Mall Branch 02-6100228
Madinat Zayed Branch 02-8841715
Al Silaa Branch 02-8945250
Al Marfaa Branch 02-8945223
Dalma Island Branch 02-8945220
Liwa Branch 02-8945326
Gayathi Branch 02-8945302

How to Unblock ADIB Credit Cards?

To unblock ADIB credit cards, you can either use net banking or the mobile banking app. Through both processes, you will need to go through a verification process. 

The process is fairly straightforward —

  • Head to the ‘Cards’ section in the official mobile banking app
  • Choose the ‘Manage Card’ option for the blocked card 
  • Select the option to unblock the card and follow the on-screen instructions 

If you’re unable to unblock ADIB credit cards through net banking or mobile banking, you can also use the ADIB customer care numbers above.

Things to Keep in Mind Before Blocking ADIB Credit Cards

Before you block your ADIB card, follow these precautions to ensure your finances stay protected —

  • Check recent transactions – Review pending payments or scheduled auto-debits to avoid interruptions.
  • Decide on block type – Choose a temporary block for misplacement or a permanent block in case of theft or loss. You can reverse temporary blocks later through the ADIB mobile app or net banking.
  • Update recurring payments – Make sure that subscriptions, bill payments, or auto-debits linked to your card are updated. This can prevent failed transactions.
  • Monitor account activity – Keep an eye on account alerts and suspicious activity before and after blocking the card.
  • Secure card details – Never share OTPs, PINs, or CVVs, even when requesting support.

How to Enhance ADIB Credit Card Security in UAE? 

While it’s good to know how to block and unblock credit cards, you should also know how to keep your card secure and avoid such scenarios in the first place. 

Here’s what you need to do — 

  • Never share any OTPs, CVVs, or PINs related to your ADIB card
  • Use only secure WiFi for mobile banking — avoid public networks 
  • Regularly check your account for any suspicious activity like unfamiliar transactions — report immediately if you notice anything serious
  • Be extra careful while handling your card in public spaces; don’t leave it unattended

FAQs

Q1: How to block an ADIB card?

Ans: Mobile banking is the easiest way to block ADIB credit cards. You can also call the ADIB customer care contact at +971 26100116 to block your card.

Q2: How do I contact ADIB from outside the UAE?

Ans: For blocking ADIB cards through the mobile app, it doesn’t matter whether you’re in the UAE or outside. Whichever country you’re in, you can easily block your card. 

Q3: Are ADIB credit card blocks temporary?

Ans: ​​​​​​​It depends on your requirements. You can temporarily block ADIB credit cards if you plan to reactivate them after some time. If the card is stolen or lost, you can permanently block it. This, however, is a separate process as you effectively close the card.

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