How to Block & Unblock RAKBANK Credit Cards

How to Block RAKBANK Credit Cards in UAE? 

As mentioned above, you can find many ways to block your RAKBANK card.

Depending on your requirements, you can temporarily block your card (reversible) or permanently block it (with replacement). For both cases, you can find real-time digital methods that meet the UAE's financial regulatory standards. 

Via RAKBANK Mobile Banking App (Recommended for Speed)

The bank’s official mobile app offers the fastest way to block RAKBANK credit cards without visiting a branch or calling customer support.

1. Download the RAKBANK mobile banking app from the App Store or the Google Play Store. 
2. Log into your account. For this, you can use your 
   1. Username and password
   2. Face identification 
   3. Fingerprint 
3. Choose ‘Services’ and go to ‘Credit Cards’. 
4. Select the ‘Block credit card’ option, and choose the card that you wish to block. 
5. Mention the reason and whether the step is temporary or permanent. 
6. Confirm to submit your request. 

Steps for Customer Support via Phone 

If you cannot access digital banking, you can still block RAKBANK credit cards via customer support.

1. Dial 600 54 4049 or +971 4 213 0000.
2. Ask for card-related services and choose the option to block your card.
3. You may be asked a few details for confirmation. 
4. Once done, you’ll get instructions for further steps. 

Via Online Banking 

You can also block RAKBANK cards via online banking or in person at a branch. Here’s what you need to do — 

1. On rakbank.ae, the official RAKBANK website, log into your account.
2. Choose the ‘Services’ option and move to your cards.
3. Use the option to block cards and specify the card. 
4. Follow the on-screen steps to block the card. 

Note: You can also head to your nearest bank branch for more details on how to block RAKBANK credit cards.

How to Unblock RAKBANK Credit Cards in UAE?

Unblocking a temporarily blocked RAKBANK card helps you get your card back to normal. Once done, you can use it for transactions like earlier. Here are the methods for the same -

Via RAKBANK Mobile App

The mobile app allows you to unblock RAKBANK credit cards in just a few minutes without any calls or hassles. The steps are pretty identical to the ones for blocking the card.

1. Open the app and log into your account.
2. After selecting ‘Services’, move to ‘Credit Cards’. 
3. Choose the option to unblock as well as the card that you wish to block. 
4. You’ll get a One-time Password (OTP) on your registered number. Enter the OTP to submit your request. 

Via Telephone

You can also unblock RAKBANK credit cards by connecting with the bank’s customer support.

1. Call 600 54 4049 or +971 4 213 0000. 
2. Verify your identity and check card-related services, 
3. Ask to unblock your card. 
4. Follow the steps to get more details and unblock the card. 

What to Do Immediately After Your RAKBANK Credit Card is Lost or Stolen?

Speed is crucial if you find your card missing or stolen. With timely action, you can minimise your losses and get the necessary support from the bank. Here’s what you can do -

1. Immediately block your RAKBANK card. This can stop further damage.
2. If your card is stolen, file a police report for the same. 
3. Inform the bank about unauthorised transactions.
4. Check recent transactions to see if anything is suspicious. 
5. Once everything is secured, you can ask for a replacement card. 

What’s the Difference Between Temporary and Permanent RAKBANK Credit Card Blocking?

Before moving to block RAKBANK credit cards, it’s important to know the correct type. This can help you maintain security without facing any unnecessary inconvenience later. 

Here’s what you need to know about temporary blocks - 

• Ideal if the card is misplaced 
• Also used if you observe suspicious activity but have not confirmed it yet
• Immediately stops transactions
• Reversible — you can unblock the card later

Now let’s take a look at the key aspects of permanent blocks - 

• Used if your card is stolen or compromised
• You cannot unblock RAKBANK credit cards after this type of block 
• The bank can later issue a replacement card 
• Instantly stops all transactions and recurring payments 

How to Avoid Frauds with RAKBANK Credit Cards in UAE?

While it’s important to know how to unblock and block credit cards, it’s always a good idea to be proactive and secure your card. This can save you from unauthorised transactions. 

• Use security measures like RAKToken. 
• Don’t share login credentials and OTPs with anyone. 
• Set low spending limits on your card. This way, even if it’s stolen, you can minimise the losses. 
• Check your card statements regularly. If you spot anything unusual, immediately inform the bank. 
• Avoid using unsecured public Wi-Fi for banking transactions. 
• Use the card only on secure websites.

Frequently Asked Questions