How to Activate Dubai Islamic Bank Credit Card?

Why Do You Need to Activate Dubai Islamic Bank Credit Card?

Let’s understand why you need to activate DIB card as soon as possible after receiving it.

Firstly, it confirms that the card has been delivered to the owner. 

Secondly, upon activation, you can start using it for purchases and build a credit history. Note that failure to activate your card results in permanent closure (the number of days within which you must activate your card depends on the chosen bank). Additionally, it can negatively impact your credit score. 

Understand how to use a card for building a credit score here! 

With that said, DIB offers several methods to conveniently activate your card. 

How to Activate Dubai Islamic Bank Credit Card Online?

Online banking is now a preferred way of banking. A significant shift from offline to e-banking has proved beneficial and convenient for individuals and businesses. This not only saves time but also gives you access to your bank account remotely without any hassle. Irrespective of where you are, the e-banking facility allows you to make transactions, transfer funds, and fetch other bank details in minutes! 

Let’s understand the processes to activate Dubai Islamic Bank credit card through different online channels. 

Via Internet Banking 

1. Sign in to your account
2. Click ‘Card Activation’ 
3. Select ‘Set PIN’ from the PIN menu 
4. Choose the card that you want to activate 
5. Set up a 4-digit PIN and confirm it
6. Receive an authentication code on your registered mobile number on request 
7. Type in the OTP and hit ‘Confirm’

Via Mobile Banking 

1. Complete the installation of the bank’s app on your device 
2. Sign up and log in
3. From the main menu, select cards and choose the ‘Portfolio’ option 
4. Select the card for activation
5. Click on ‘Activate’
6. Create a new PIN and confirm it 
7. You’ll get a One-time Password (OTP) for verification on your registered mobile number 
8. Enter the OTP and tap ‘Confirm’

How to Activate Dubai Islamic Bank Credit Card Offline?

Offline banking offers face-to-face financial services through physical branches and ATMs. You can open accounts, activate your credit and debit cards, deposit cash, update details, and resolve issues directly with bank staff. It’s a good option for personalised support, document-heavy transactions, and secure handling of sensitive requests.

Via ATMs/ CDMs

1. Insert the card in your nearest DIB CDM or ATM
2. Choose a language of your choice
3. Receive an authentication code on your registered mobile number. 
4. Enter the code
5. Create a new 4-digit PIN and re-enter it for confirmation

Via Phone Banking 

1. Dial +97146092222 from your registered mobile number
2. Choose your preferred language
3. Opt for the standard IVR (skipping the Virtual Assistant) by pressing * 
4. Press the ‘3’ key, and then ‘1’ for card activation
5. Provide the 16-digit card number and the card’s expiry date 
6. You’ll get an authentication code on your registered mobile number 
7. Enter the OTP, set up a new PIN, and confirm to successfully complete the process 

Via Branch Visit 

You can also activate Dubai Islamic Bank credit cards through the traditional banking mode. Simply head to your nearest bank branch, carry your card, and contact an official for assistance. 

Frequently Asked Questions