Convenient Ways to Pay Your Etisalat Bill Payment
The Etisalat Bill Payment App has been renamed as the e& app. Etisalat bill payment is the easiest way to pay your utility bills through the e& app. The e& UAE mobile application is convenient and allows you to pay all your utility bills from one place.

Steps to Know How to Pay Etisalat Bill Payment Through Credit Card
You can make an Etisalat bill payment by setting up an autopay using your credit cards in the UAE. This lets you automate bill payments using your credit card, and even allows you to earn rewards in the process. The process of Etisalat online payment through credit card can be performed on both the e& website or the mobile app.
- Step 1: Visit the official Etisalat website
- Step 2: Log in to My Etisalat by e& self care
- Step 3: Navigate to the ‘Set Up Autopay’ option from the ‘My Accounts’ section
- Step 4: Select the bill account and click the ‘Set Up’ button
- Step 5: Choose your amount and payment frequency to continue the setup process
- Step 6: Select ‘Pay with Cards’ and enter your credit card information to complete the Autopay setup
Fees and Charges in Etisalat Bill Payment
To make the payment for any fees applied to the Etisalat bill payment, you can make an Etisalat bill check with the monthly bill you will receive at your registered email address. Additionally, you can view and download the e& bill via the e& UAE app.
There are no late payment fees for unpaid bills. However, delays in payment could lead to service interruption, which is why you must make the payment on time.
There are no additional charges applied to services like autopay, too. Autopay is free of charge. However, some of the billers charge fees listed below for their services that may be added to your bills while making payments on the e& app.
- Ajman Sewerage: 2 AED
- Etihad Water and Electricity: 3 AED
- Lootah Gas: 7 AED
Different Ways of Online Payment for e& Bills Through Credit Card
As an e& user, you will receive your invoices via SMS and on your registered email. The following list details all the ways you can pay Etisalat bill online using a credit card, once you receive it.
- Quick Pay: Etisalat quick pay is one of the easiest ways to pay your bills through a credit card. The quick pay Etisalat app payment method allows you to pay your bills using your account number without any login.
- Business Online Portal: Built for businesses, the business online portal of the e& website allows you to manage your accounts and make payments using credit cards or debit cards at your convenience.
- Internet Banking: You can also use your primary bank’s internet banking facilities to make Etisalat online payments quickly and easily.
- Business Mobile App: You can use the Business Mobile App from e& available on Google Play, Huawei Play, and the Apple App Store to make bill payments.
| How to Transfer Credits from Etisalat to DU and Vice Versa |
Documents Required to Earn Cashback in Etisalat UAE
By registering on the e& money app, you can get a chance to receive 10% cashback and unlimited rewards with the rewards SuperApp Smiles. The list of documents required to earn cashback on e& UAE is given below.
- Original Emirates ID
- Any one document of the following: Stamped salary certificate (minimum salary: AED 2,500), Vehicle licence, 3 months’ bank statement, Previous month’s utility bill with physical address, Tenancy or Ownership contract, Ministry of Labour contract (minimum salary: AED 2,500)
How to Earn Cashback with Etisalat Bill Payment Through a Credit Card in UAE?
Manage all your bill payments and subscriptions in one place with e& UAE for fast and secure online transactions, while you get to earn cashbacks and other rewards. There are exciting rewards and up to 10% cashback that you can get a chance to earn by making Etisalat bill payments through a credit card.
Find the top ways to earn cashback through utilising the e& app below, and you can further make the Etisalat bill payments through your credit card later.
- Get up to 10% cashback in the form of Smile points
- Get 1 point with every AED 1 spent with e& bill payments under the Silver Tier
- You can upgrade your tier to the Gold and Diamond tiers to get more points for every AED 1 spent
- Redeem all your earned points on groceries, food, home services and gadgets to avoid cash spending with Smiles and e& App
FAQs About Etisalat Bill Payment
Ans: You can call 101 or 125 (both toll-free numbers) to help pay your e& bill in the UAE. The IVR system will help you navigate to ‘Bill Payments’ and allow you to complete the transaction with a debit or credit card.
Ans: Yes, you can pay your utility bill through the e& app with your credit card and debit cards. You can also pay using your e& money wallet balance.
Ans: Yes, you can earn cashback on utility bill payments through the e& app if you’re using a credit card.
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