Dubai Islamic Bank (DIB) Credit Card Customer Care Number

Headquartered in Dubai, Dubai Islamic Bank aka DIB is one of the best-performing financial solutions providers in the UAE. The bank offers banking products like bank accounts, credit cards, loans, mortgages, investment options, fixed deposits, and more for both individual and corporate clients. 

Dubai Islamic Bank credit cards offer various attractive deals and discounts for card members. But sometimes, the card members need assistance in understanding the benefits of their credit cards. The bank offers a fulltime available help and support team for such concerns. 

Dubai Islamic Bank credit card customer care helpline enables card members to ask their queries and find answers to them in no time. They can call the helpdesk anytime and get in touch with the bank’s financial experts without any hassle.

In this post, we have listed down various modes of contacting Dubai Islamic Bank credit card customer care. The card members can choose their preferred mode and get their concerns addressed anytime, from anywhere.

Dubai Islamic Bank Credit Card Customer Care Details

Here are the addresses and contact details of Dubai Islamic Bank to help its credit card members get in touch with the help and support team as and when required. 

DIB Credit Card Customer Care Numbers in Dubai (Branch-Wise)

DIB Credit Card Customer Care Numbers in Abu Dhabi (Branch-Wise)

DIB Credit Card Customer Care Numbers in Sharjah (Branch-Wise)

DIB Credit Card Customer Care Numbers in Ajman (Branch-Wise)

DIB Credit Card Customer Care Numbers in Ras Al-Khaimah (Branch-Wise)

DIB Credit Card Customer Care Numbers in AI Ain (Branch-Wise)

DIB Credit Card Customer Care Numbers in Fujairah (Branch-Wise)

DIB Credit Card Customer Care Numbers in AI Madam (Branch-Wise)

Dubai Islamic Bank (DIB)Credit Card Customer Care Number for Basic Enquiries

Dubai Islamic Bank credit card members can call the bank’s help and support desk for various reasons. Whether they have questions related to bank accounts, credit cards, or any other banking product, they can simply call the helpdesk and find resolutions for the same with great ease. 

Here are a few credit card-related concerns that the card members can get addressed at Dubai Islamic Bank credit card customer care.

• Password Reset: Dubai Islamic Bank enables card members to access their card details through online and mobile banking portals. The cardholders need to login to these portals using their banking credentials. They can call the helpdesk in case they forget their username or password. The Dubai Islamic Bank credit card customer care team helps the card members reset their password by sending a reset link to their registered email address. 
• Recent Transactions: The card members can call Dubai Islamic Bank credit card customer care to check their recent transactions. Although they can check the same through online and mobile banking portals, it takes up to two business days for a transaction to reflect in the cardholder’s account. 
• Lost Credit Card: Dubai Islamic Bank credit card members can also contact the helpline number to report a loss or theft of their credit card. The bank representatives can help card members block their credit card and replace it with a new one. However, cardholders can also request credit card replacement through online banking. 
• Suspicious Activity: The cardholders can also contact the Dubai Islamic Bank credit card customer helpline number to report a fraudulent transaction or suspicious activity on their credit card. The help and support representatives can help card members block transactions on their credit cards to prevent someone from misusing them.

The credit card members can call Dubai Islamic Bank credit card toll free number +971 4 609 2222 or 111-786-DIB (342) to connect with the helpline. 

Dubai Islamic Bank (DIB) Credit Card International Customer Care Number

Dubai Islamic Bank credit card customer care helpline is available round-the-clock. The best part about the bank is that both the local and international customers can call the same number to find answers to their queries. Emirates Islamic Bank credit card customer care number is +971 4 609 2222.

DIB Credit Card Customer Care Live Chat

The credit cardholders can also contact the Dubai Islamic Bank credit card customer care through live chat. All they need to do is visit the bank’s website and select the live chat option to start the chat. They can also directly open the link https://www.dib.ae/live-chat/en/chatpanel.aspx in the browser on a laptop or a desktop to initiate the chat.

There is a bank representative chatting with the customers on this portal. The customers can choose suitable options based on their queries and find resolutions without any hassle. 

DIB Card Customer Care Email Address

The banking customers can also send an email to Dubai Islamic Bank credit card customer care email address to find resolutions to their issues. The customer care email address of the bank is contactus@dib.ae. The customers need to wait for 2-3 business days to get a response to their emails. 

Write to Dubai Islamic Bank Credit Card Customer Care

Dubai Islamic Bank credit card members can also contact the customer support team by writing to it on Complaints Management Unit, Dubai Islamic Bank, PO Box 1080, Dubai, UAE. They can use this address to send important documents if they cannot visit the bank’s branch for some reason.

Dubai Islamic Bank Head Office Address & Contact Details

The head office of Dubai Islamic Bank is located in Dubai. The branch headquarters all the banking, financial, and investment-related functions of all the branches. Here is the address and phone number to help customers contact the head office branch of the bank.

Address

Dubai Islamic Bank
Al Maktoom Road
Dubai - United Arab Emirates

Contact Number

Local - +971 4 295 3000
International - +971 4 295 3000