One of the major international banks in the world, Citibank has established a firm place in the UAE banking space as well. The first UAE branch of this popular US-American multinational bank opened in Dubai in 1964, followed by Abu Dhabi a few years later. Citibank is a major provider of credit services, including banking, credit cards, loans, wealth management, corporate banking, commercial banking, etc. Citibank customer care works 7 days a week and 24 hours a day to provide an easy and proactive exchange of dialogue between the bank and its customers. Let’s cover the available customer care platforms in the UAE.
Citibank Branches Across the UAE
Give below is the list of Citibank branches in the UAE:
Branch Location
Branch Name
Dubai
Al Wasl Branch
Mall of Emirates branch
Sharjah
City Centre Sharjah
Abu Dhabi
Abu Dhabi Main Branch
Helpline Zone
Citibank Customer Care Number & Address
Citibank Head Office Address
Post Box Number 749, Dubai, United Arab Emirates
Citibank Customer Care Number
24 hours banking services
For Citigold/Citi Private Clients- +971 4 311 4653
For all other Clients- +971 4 311 4000
In case of a payment-related concern, customers can contact Citibank at +971 4 352 7111.
Citibank Email Address
For all banking-related queries and complaints, customers can send an email to Citibank using Ciuaeservices@citi.com.
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