How can you unblock your HSBC debit card, if you find the lost card?

To unblock your HSBC debit card, follow these steps – Log into the HSBC mobile banking application Click on the “Accounts” tab and select the account that is linked to the debit card you want to unblock Tap on the “Manage Cards” option Select the card you need to unblock Slide the toggle to unblock the card

HSBC Debit Card

HSBC Bank is one of the world’s largest banking institutions and serves over 40 million customers with unmatched products and services – the list includes personal banking, access to global banking and markets, commercial banking, and wealth management. The bank entered the UAE market in 1946 when the Imperial Bank of Iran, a strong contender, opened its banking services to merchants and Emiratis.

HSBC has carved its market in the country with its impeccable products like bank accounts and complimentary debit cards. HSBC debit cards, in particular, have made it possible for individuals to go for cashless and contactless transactions.

To learn more about HSBC debit cards, read the following sections of this article.

Types of HSBC Debit Cards Available

Let’s first have a look at the types of HSBC debit cards available in the UAE –

HSBC Premier Debit Card

The HSBC Premier Signature debit card is packed with significantly more features and benefits than the previous Platinum debit card. Some of the key features and benefits of this card are –

Access to over 25 million international retail outlets and more than 1 million ATMs
10% discount on airfares with British Airways
Access to international airport lounges
- 12 complimentary visits to more than 1,000 international airport lounges
- After your 12 free visits end, you would need to spend at least USD 1 on international purchases to gain complimentary access to international airport lounges
Airport Transfer
- Get up to 2 free Careem rides, worth up to AED 100 to the airport
- Valid pick and drop facility at the domestic airports
- To secure a discount, use the promo code ‘UAEVS’
Multi-trip travel insurance
- Complimentary financial coverage of up to USD 500,000 for the cardholder and their family
- Available for trips that are 90 days’ long
24-hour Concierge Service
- Take advantage of personalised services with 24-hour concierge service and get restaurant bookings, personalised shopping trips, make travel arrangements, and more

HSBC Global Private Banking Debit Card

With the HSBC Global Banking Debit Card, you can enjoy the following benefits –

Financially covers the cardholder, their partner, and up to 5 children, with the major benefits being –

Travel Benefits –
- Free access to over 1,000 airport lounges via LoungeKey (for the primary and supplementary debit card)
- DragonPass ‘Dine and Travel’ Airport Dining Program
- Enjoy exclusive dining discounts at more than 200 international airport restaurants
YQ Meet and Assist – Get up to 30% discount on Airport Meet and Assist at more than 450 international locations
Visa Luxury Hotel Collection –
- Enjoy the best available guarantee rate
- Get automatic room upgradation on arrival
- Free daily continental breakfast
- Food or beverage voucher worth USD 25
- 3 pm checkout facility upon request
Jumeirah Hotel Offers
- Get up to 25% discount on Jumeirah estates
- Gather exclusive Jumeirah One Points when you make reservations via the Jumeirah application
- Get discounts at spa treatments
- Unlimited access to Wild Wadi Waterpark
- Free access to kid zone and private beach
Avis Car Rental Offers
- Attractive discounts and benefits for Visa Infinite cardholders
- Up to 35% off on Standard Rates
- Up to 30% discount on International Leisure Rates
Multi-trip Travel Insurance - Financially covers the cardholder, their partner, and up to 5 children, with the major benefits being –
- Personal accident benefits
- Loss of luggage coverage
- Delayed trip or baggage
- Trip cancellation
- 24-hour premium concierge
Lifestyle benefits – Process VAT across major locations in Europe with VISA and earn 10% savings on all purchases at all Bicester Village Locations in Europe
10% discount on British Airways airfare

HSBC Jade Debit Card

Travel Benefits –
- Free access to over 1,000 airport lounges via LoungeKey (valid for the primary and supplementary debit card)
- DragonPass ‘Dine and Travel’ Airport Dining Program
- Enjoy exclusive dining discounts at more than 200 international airport restaurants
YQ Meet and Assist – Get up to 30% off on Airport Meet and Assist at more than 450 international locations
Visa Luxury Hotel Collection
- Enjoy the best available guarantee rate
- Get automatic room upgradation on arrival
- Free daily continental breakfast
- Food or beverage voucher worth USD 25
- 3 pm checkout facility upon request
Jumeirah Hotel Offers
- Get up to 25% discount on Jumeirah estates
- Gather exclusive Jumeirah One Points when you make reservations via the Jumeirah application
- Get discounts at spa treatments
- Unlimited access to Wild Wadi Waterpark
- Free access to kid zone and private beach
Avis Car Rental Offers
- Great discounts and benefits for Visa Infinite cardholders
- Up to 35% discount on Standard Rates
- Up to 30% off on International Leisure Rates
Multi-trip Travel Insurance - inancially covers the cardholder, their partner, and up to 5 children; the main benefits are
- Personal accident benefits
- Loss of luggage
- Delayed trip or baggage
- Trip cancellation
- 24-hour premium concierge
Lifestyle benefits – Process VAT across major locations in Europe with VISA. Moreover, you can earn 10% savings on all purchases at all Bicester Village Locations in Europe
10% discount on British Airways airfare
Visa Golf Access

Personal Banking Debit Card

International access to over 25 million outlets and more than 1 million ATMs worldwide
Up to 10% discount on British Airways airfare
Unlimited cash withdrawals at any ATMs in the UAE and 1 monthly balance enquiry at any bank ATM

HSBC Advance Debit Card

Cash withdrawals without any charges at any bank’s ATM across the UAE and in GCC Net
Up to 10% discount on British Airways airfare

HSBC Debit Card

Free cash withdrawals and balance inquiries on non-HSBC UAE Switch ATMs
Globally accepted across 25 million outlets
Access to over 1 million international ATMs

Eligibility Criteria for HSBC Debit Cards

HSBC debit cards are provided for free when you open an account with the bank. Thus, the eligibility criteria for debit cards remain the same as that of the bank account. The eligibility criteria for HSBC debit cards with accounts are –

HSBC Debit Card	Eligibility Criteria
HSBC Premier Debit Card	A minimum monthly balance of AED 350,000 in investments or deposits The customer should have AED 3,000,000 or above for mortgage, for the first 2 years Should have a salary account
HSBC Advance Debit Card	Minimum monthly income transfer to the HSBC account should be AED 15,000 Minimum monthly balance of AED 100,000 in deposits or investments

Documents Required for HSBC Debit Cards

Similar to the eligibility criteria, the documents required for debit cards remain the same as that of the bank as HSBC debit cards are provided for free when you open an account with the bank.

Here are the documents required for HSBC debit cards with accounts –

Individual Account

Original passport
Proof of residence – utility bill, a title deed, rental agreement, or employment contract
Original trade licence (for self-employed individuals)
The original salary transfer letter from the employer (for salaried individuals)
Valid visa (for non-GCC nationals or expatriates)
Original work ID or labour card (for female applicants with father’s or partner’s sponsorship)
Original Emirates ID

Joint account

To get an HSBC debit card on a joint account, both you and the joint applicant would be required to provide the above-mentioned documents.

How to Apply for HSBC Debit Cards?

You will get a complimentary HSBC debit card when you open an account with the bank. You can open the account online, via phone banking, or by visiting the nearest HSBC bank branch with the required documents.

If you are opening a joint account, an HSBC debit card UAE will be issued to each account holder. However, this would be possible only if each account holder is authorised to operate the account.

How to Activate HSBC Debit Card UAE?

To activate or set your HSBC debit card PIN, call +971 4 3544594.

Cash Limit Per Day

The following are the daily cash limits on the mentioned HSBC debit cards –

HSBC Debit Card	Cash Withdrawal (AED)	Retail Expenses (AED)
Global Private Banking	50,000	100,000
Premier	25,000	60,000
Personal Banking	10,000	20,000
Jade	50,000	100,000
Advance	15,000	40,000

Fee Charges

Find below the charges levied on HSBC debit cards –

Charges	HSBC Global Private Banking/ HSBC Jade	HSBC Premier	HSBC Advance	Personal Banking
Debit Card Issuance	NIL	NIL	NIL	NIL
Debit Card Annual Fee	NIL	NIL	NIL	NIL
Debit Card Replacement Fee	NIL	NIL	AED 25	AED 25
Re-issuance of Debit Card PIN	NIL	NIL	AED 25	AED 25
Supplementary Debit Card Annual Fee	NIL	NIL	NIL	NIL
Usage Fee in the UAE at HSBC ATMs
Cash Withdrawal/ Deposit	NIL	NIL	NIL	NIL
Mini-statement	NIL	NIL	NIL	NIL
Utility Bill Payment	NIL	NIL	NIL	NIL
Balance Enquiry	NIL	NIL	NIL	NIL
Transfer within HSBC UAE Accounts	NIL	NIL	NIL	NIL
HSBC Credit Card Payment	NIL	NIL	NIL	NIL
In UAE at UAE Switch ATMs
Cash Withdrawal	NIL	NIL	NIL	No fees on cash withdrawal if salary is transferred to the account Other transactions are charged as per the rate AED 2 for non-salary transfer customers
Balance Enquiry	NIL	NIL	NIL	No fees on balance enquiry per month if salary is transferred to the account Other transactions are charged according to the rate AED 1 for non-salary transfer customers
At HSBC ATMs in GCC Countries
Cash Withdrawal	NIL	NIL	NIL	AED 6 per transaction
Balance Enquiry	NIL	NIL	NIL	AED 3 per transaction
At GCC NET ATMs in GCC Countries
Cash Withdrawal	NIL	NIL	NIL	AED 6 per transaction
Balance Enquiry	NIL	NIL	NIL	AED 3 per transaction
International HSBC ATMs
Cash Withdrawal	NIL	NIL	AED 10 per transaction	AED 10 per transaction
Balance Enquiry	NIL	NIL	NIL	NIL
At Visa/Plus International ATMs
Cash Withdrawal	AED 20 per transaction	AED 20 per transaction	AED 20 per transaction	AED 20 per transaction
Balance Enquiry	NIL	NIL	NIL	NIL
Foreign Currency Processing Fee	2% of the transaction amount as converted into AED
Sales Slip Copy	NIL	NIL	AED 25	AED 25

How to Check HSBC Debit Card Balance?

You can check your bank account balance using your HSBC debit card in the following manner –

Online Banking

Provide your debit card credentials and log into your account to get e-statements.

ATM

Insert the HSBC debit card and provide the specified card details in the ATM. Select the “get mini-statement” option to receive a concise receipt showcasing your bank balance.

What to Do If HSBC Debit Card is Lost?

If you have lost your HSBC debit card, you can use the mobile banking application to block it. Discussed below are the steps to block your HSBC debit card –

Log into HSBC UAE mobile banking application
Click on the accounts tab and choose the account that is connected to the HSBC debit card you want to block
Tap on ‘Manage Cards’ and select the card you want to block
Slide the toggle button next to the “temporarily block this card” option
You will be directed to the “Important Information” screen. Read the guidelines thoroughly and tap on the “OK” button

Once you block the HSBC debit card in the UAE, services like contactless payment, point of sales, mobile wallet, and online and ATM transactions cease to continue.

You can contact the designated personnel to report any fraudulent activity from your lost or stolen HSBC debit card in the UAE. Based on the type of your account, you can contact the following numbers –

Type	Contact Info
HSBC Jade	Within the UAE – 800 5233 Outside the UAE – +971 4 366 902
HSBC Premier	Within the UAE – 800 4230 Outside the UAE – +971 4 224 1000
HSBC Personal Banking	Within the UAE – 600 55 4722 Outside the UAE – +91 4 228 8007
HSBC Advance	Within the UAE – 600 55 4722 Outside the UAE – +91 4 228 8007

For better clarity on some more key facts about HSBC debit cards, read the FAQ section.

Frequently Asked Questions

Transactions will get declined if you exceed your monthly expenditure limit. If you plan to reset the monthly expenditure limit, you can do so at any point using the mobile banking application. Note that your spending limit cannot exceed the funds available in the bank account.

To unblock your HSBC debit card, follow these steps –

Log into the HSBC mobile banking application
Click on the “Accounts” tab and select the account that is linked to the debit card you want to unblock
Tap on the “Manage Cards” option
Select the card you need to unblock
Slide the toggle to unblock the card

There is a limit on the number of supplementary debit cards you can apply for. Moreover, charges may be levied when you apply for these HSBC debit cards.

You don’t get any separate statements for supplementary cards. All the transactions done using that card are presented under the primary cardholder’s account statement.

Account Types

Bank Wise Account

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