Credit Card Customer Care

Q: Q1: How can I contact the customer care number for my card?

Ans: You can contact your bank’s customer care number for card by dialling the number printed on the back of your credit card or from the bank’s official website. Most banks offer 24/7 support.

Q: Q2: What services are available through credit card customer care?

Ans: The credit card customer care team can help with card blocking, replacement, transaction disputes, fraud reporting, and guidance on rewards or cashback offers.

Q: Q3: Is it safe to call the Credit Card Customer Care number?

Ans: Yes. Bank representatives will never ask for OTPs, PINs, or passwords. Always ensure you call the official credit card customer care number to avoid scams.

The UAE has a modern banking ecosystem offering a wide range of financial products. Among them, credit cards are extremely popular due to ...read more

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Written By

Tanvi PathakTeam Lead Writer (Expertise - Banking )

Reviewed By

Brijesh KumarCBO, Paisabazaar.ae

Last updated on 04 February 2026Editorial Standards

Top UAE Banks Credit Card Customer Care Numbers

Here’s a list of major UAE banks and their customer care number for card support:

Bank	Credit Card Customer Care Number
Standard Chartered Credit Card Customer Care	600 5222 88 (24-hour), +971 600 5222 88
Al Hilal Bank	600 522 229
RAKBANK Credit Card Customer Care	+971 4 2130000, +971 7 2064444
National Bank Fujairah	8008NBF(623), +971 4 8157555 (Outside UAE)
Emirates NBD Credit Card Customer Care	+971 600 540000, 600 54 0000 (Local)
DIB Credit Card Customer Care	+971 4 609 2222
Citibank Credit Card Customer Care	+971 4 3114000
HSBC Credit Card Customer Care	+971 600 554722
FAB Credit Card Customer Care	600 52 5500, +971 2 681 1511 (Outside UAE)
EIB Credit Card Customer Care	600 599 995, +971 600 599 995 (Outside UAE)
CBD Credit Card Customer Care	600 575 556, +971 600 575 556 (Outside UAE)
Ajman Credit Card Customer Care	800 22 847, +971 6 701 8552 (Outside UAE)
ADIB Credit Card Customer Care	600543216, +971 2 6100600 (Outside UAE)
ADCB Credit Card Customer Care	600 50 2030, +971 2 6210090

How to Contact Credit Card Customer Care?

Contacting your bank for credit card queries is simple and fast. Follow these steps:

Check the back of your credit card for the credit card customer care number.
Dial the number using your registered mobile number.
Follow the IVR instructions to reach a banking representative.
Explain your query or issue, whether it’s a transaction question, card replacement, or general enquiry.

Most banks provide 24/7 support, so you can reach the customer care number for card anytime.

Services Offered by Credit Card Customer Care

The credit card customer care team can help with:

Reporting lost or stolen cards
Blocking or replacing cards
Resolving billing disputes or transaction issues
Understanding cashback, rewards, and other offers
Guidance on credit card fraud prevention

Banks ensure your personal information remains secure. They never ask for OTPs or account passwords over the phone.

Online & Mobile Support for Credit Card Customers

Apart from helplines, many banks provide digital support:

Mobile banking apps with instant chat support
Online forms for complaints or card requests
Email support for non-urgent queries

Using these channels is convenient if you cannot call the credit card customer care number directly.

Tips for Efficient Credit Card Customer Support

Keep your card details ready, but do not share sensitive data like OTPs.
Note down reference numbers for any complaints lodged.
Use official bank apps or websites to avoid phishing scams.

By following these steps, you can get fast, reliable assistance from your bank's credit card customer care team.

FAQs

Ans: You can contact your bank’s customer care number for card by dialling the number printed on the back of your credit card or from the bank’s official website. Most banks offer 24/7 support.

Ans: The credit card customer care team can help with card blocking, replacement, transaction disputes, fraud reporting, and guidance on rewards or cashback offers.

Ans: Yes. Bank representatives will never ask for OTPs, PINs, or passwords. Always ensure you call the official credit card customer care number to avoid scams.